About Jackie

Jackie Kloosterboer Disaster SpecialistIt had been a long night for the families forced to flee their homes to safety. The panic and fear on their faces were heartbreaking as they waited to hear what would happen next. Families were trying to comfort their kids in these difficult times, people were clinging tightly to their pets, and many were staring into space, trying to understand what was happening and trying to figure out what to do now that they couldn’t return home.

I look up to see another family come through the doors of the Evacuation Centre. With the threat of communities having to evacuate due to the raging forest fires, Evacuation Centers were activated to provide a safe place to seek shelter.

The sad reality was that many of these families were not prepared. These families didn’t have a disaster plan! Many were caught entirely off guard, wondering where to go and what to do. Very few had the supplies they needed to get them through the coming days. But the most challenging for these families was not knowing if they would have a home to return to. What would they do then – what would happen to their family, jobs, and life?

I am Jackie Kloosterboer, a Disaster Preparedness Specialist. I specialize in both Disaster Preparedness and Emergency Support Services (ESS). The two opposite ends of the spectrum, but I firmly believe that families prepared for disasters will better survive in the aftermath.

In 2022 I celebrated 25 years of working with ESS on the front lines of disasters. I have worked with many families helping them through these difficult times. I have seen the panic and the devastation caused when families lose their homes and belongings to floods, forest fires, or house fires. Many times if these families had a disaster plan, they could be in a much better situation.

Seeing the helplessness of these families is what got me into my journey of helping families achieve Peace of Mind by being prepared. Being prepared is not difficult, but often it’s hard to know where to start.

That is where I can help you and your family get prepared. I will lead you step-by-step through the process to ensure you, your family and your pets have what you need to be prepared for whatever disaster may come your way.

Disaster Preparedness Workshops can be done online or in person. In June 2023, I will launch my online course. A Home Visit is also available, where I will come to your home (virtually) and work with you to create your family’s Disaster Plan.

For communities looking for ESS support to develop or update their ESS plans or facilitate an ESS exercise to train their responders – I can help with that. Check out our free monthly ESSD and ESS Responder calls.


Emergency Preparedness Award

Oct 30, 2019, Jackie Kloosterboer was awarded the Pacific Northwest Preparedness Society Award of Excellence to recognize her outstanding dedication in providing Emergency Support Services and Emergency Preparedness Education to the people and communities of British Columbia.

Jackie has facilitated hundreds of training programs on Disaster Preparedness and Emergency Support Services across British Columbia communities. Jackie trains staff and volunteers to respond to support people forced to flee their homes during times of disaster.



Justice Institute Instructor Excellence AwardJackie Kloosterboer receing Instructor Excellence Award from Justice Institute of BC

An instructor with the Justice Institute of BC, Jackie facilitates Emergency Support Services (ESS) training across Canada, teaching staff and volunteers how to activate and manage Reception Centres and Group Lodging Centres to support evacuees during times of disasters.

2014 Jackie received the prestigious Instructor Excellence award from the Justice Institute of BC for her outstanding service and delivery of Training Programs.


Queens Jubilee Award

Jackie Kloosterboer receiving award from BC premier 2013

Jackie Kloosterboer is a recipient of the prestigious 2013 Queen’s Jubilee Award for her ongoing dedication to providing support to evacuees faced with disaster.

Jackie has spent countless hours looking after the evacuees that have been forced to flee their homes.

email arriving on computer

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