You don’t rise to the occasion - you fall to your level of preparedness
For over 30 years, I’ve been on the front line of disasters - supporting families forced from their homes and helping communities respond in the moments that matter most.
I’ve seen what works. And I’ve seen what doesn’t.
I’ve watched people arrive at Reception Centres overwhelmed, exhausted, and unsure of what comes next. And I’ve seen the difference when teams are ready - when systems work, when people know their roles, and when someone is there to guide them through it.
That’s why I do this work.
Because in a disaster, there’s no time to figure it out. You need to be ready.
Today, I help families, communities, and organizations prepare with confidence - so when something happens, they can take action, not panic.
No two people prepare the same way. Whether you're protecting your family or leading a response, I’ll meet you where you are—and help you take the next step.
Test your plans before a real event. Identify gaps, strengthen your team, and build confidence through real-world practice.
Know what to do, where to go, and how to keep your family safe- without overwhelm.
Prepare your team for real response. Build confidence, strengthen coordination, and make sure your people know exactly what to do.
When something happens, there’s no time to figure it out. The decisions you make in those first moments matter. Be ready.
Deputy Emergency Program Coordinator Victoria Fire Department City of Victoria
Jackie has a wealth of knowledge and experience in emergency management. She was able to design training and an exercise perfectly suited to our team's goals and knowledge level.
Emergency Management Specialist at Vancouver Fraser Port Authority
Jackie is an outstanding speaker and a true guru in the emergency management field. She is on our continual roster of speakers for when we need to bring someone in to talk to our personnel about personal preparedness.
VP, Victoria Women's Newcomers Club
Jackie is a great presenter who makes a topic that can be frightening both palatable and highly interesting. We highly recommend her as a presenter for your group!
Jackie Kloosterboer has facilitated engaging and actionable workshops for a wide range of communities, organizations, and agencies. Her sessions have supported individuals and teams in becoming more prepared, resilient, and confident in times of crisis. She has proudly presented in the following communities: